Terms of Service

Last Updated: September 9, 2026

These Terms of Service (“Terms”) govern your use of the R & R Consultants website and communications and services provided by R & R Consultants. By using our website, submitting a request, or engaging our services, you agree to these Terms.

R & R Consultants

R & R Consultants provides business IT solutions and technology services, including managed IT services, technical support, cybersecurity solutions, data backup and recovery, business phone systems, network and infrastructure services, and related technology consulting.

Service-specific pricing, scope of work, payment terms, and other conditions may be governed by a separate proposal, agreement, statement of work, or service contract. If there is a conflict between these Terms and a separately executed agreement, the executed agreement will control with respect to the applicable services.

Website Use

The information provided on this website is for general informational purposes. We make reasonable efforts to keep information accurate and current but do not guarantee that all website content will be complete, error-free, or continuously available.

You may not use our website or services for unlawful purposes or in a manner that could damage, disable, interfere with, or compromise our systems, services, or other users.

Communications

When you contact R & R Consultants or provide your contact information, we may communicate with you by telephone, email, or other methods regarding your inquiries, requested services, appointments, support requests, account matters, and other business-related communications.

Where you have separately provided the appropriate consent, we may also send promotional or marketing communications.

SMS/Text Messaging Program

R & R Consultants may offer SMS/text messaging to customers and individuals who have provided consent to receive such messages.

Depending on the consent you provide, messages may include:

  • Service and support updates
  • Appointment or scheduling reminders
  • Support ticket notifications
  • Account or service-related information
  • Follow-up communications
  • Promotional offers, announcements, or other marketing messages

Consent to receive marketing text messages is optional and is not a condition of purchasing products or services from R & R Consultants.

Message Frequency

Message frequency varies depending on your interactions with R & R Consultants, the services you receive, and the messaging preferences you have selected.

Message and Data Rates

Message and data rates may apply. Your mobile carrier’s standard messaging and data charges may apply to messages sent or received.

Opting Out

You may opt out of SMS messages at any time by replying STOP to a message.

After opting out, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive messages covered by that consent unless you subsequently opt in again.

Getting Help

For assistance with our SMS messaging program, reply HELP to a message or contact R & R Consultants using the contact information below.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your wireless carrier and other service providers and is outside the direct control of R & R Consultants.

Privacy

We respect your privacy. Information collected in connection with our SMS messaging program will be handled in accordance with our Privacy Policy.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver those communications.

For additional information regarding how we collect, use, and protect information, please review our Privacy Policy.

Intellectual Property

Unless otherwise indicated, the content on the R & R Consultants website, including text, graphics, branding, logos, and other materials owned by R & R Consultants, is protected by applicable intellectual property laws and may not be copied or distributed without authorization.

Third-Party Services and Links

Our website and services may reference, integrate with, or link to products, websites, platforms, or services operated by third parties. R & R Consultants is not responsible for the availability, content, privacy practices, or terms of independent third-party services.

Disclaimer

Technology services and systems can be affected by factors outside our reasonable control, including internet outages, telecommunications failures, third-party service interruptions, hardware failures, cyber incidents, and other external events.

To the extent permitted by applicable law and any applicable service agreement, R & R Consultants does not guarantee uninterrupted or error-free operation of third-party products, platforms, networks, or services.

Changes to These Terms

R & R Consultants may update these Terms periodically to reflect changes to our services, business practices, legal requirements, or communications programs.

When these Terms are updated, the “Last Updated” date at the top of this page will be revised.

Contact Us

Questions regarding these Terms of Service or our SMS messaging program may be directed to:

R & R Consultants
7049 Redwood Blvd., Suite 203
Novato, CA 94945
Phone: (415) 857-4357
Email: info@rnrconsultants.com
Website: www.rnrconsultants.com